Why am I having trouble downloading HDRI Skies?

This FAQ refers ONLY to the perpetual licensed HDRI Skies collection, which is no longer available for purchase separately. For Plus HUB installation of plugins and assets, please see the Greyscalegorilla HUB FAQs "https://support.greyscalegorilla.com/category/4-greyscalegorilla-hub-faqs"

We recently updated the single large 12k zip and instead created a set of six 2GB zips that we think will solve your bandwidth issue.

Please follow these steps:

1. Log into your customer account here.

2. Choose Downloads from the menu on the left. 

3. Download all 6-12k Zip files.

4. Extract the first zip with a zip utility such as 7-zip or WinRar (the others should extract automatically).

5. If using with HDRI Link please see HDRI Link installation training.

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