Plus FAQs
Here are the questions we receive the most often about Plus and our C4D licenses. If you cannot find the answer to your question, please contact our Support Team.
To contact support, click here and then select "Contact" at the top of the page, or email support@greyscalegorilla.com.
Can I Use Your Products for Commercial Work?
Of course you can! Our products were made for production work, and in fact, we would love to see what great things you have made with Greyscalegorilla products. You can view our official Terms of Use
here.
Please feel free to tag us in your work on social media! We LOVE be amazed by your creations!
Please note: Educational Licenses are
Non Commercial Use Licenses and are available to Students and Faculty for teaching and learning purposes only.
Can I Share My Plus Subscription?
We’re normally big fans of sharing, but in this case, no. You cannot share your Plus subscription with another user – EXCEPT if you’re a Greyscalegorilla Teams member.
Click hereto learn more about the benefits of Teams.
Individual subscribers need their own personal subscription, which is non-transferrable. Greyscalegorilla Teams customers need one subscription per active user, which IS transferable and can be shared via the Teams admin panel.
What Are the Limitations of Using Greyscalegorilla Plus Products?
You agree not to reproduce, duplicate, license, copy, sell, gift, transfer, share, resell or exploit access to the products or use of the products. Your permission to use these products in new projects is tied to your ongoing active subscription.
Can I Still Access The Plugins & Materials If I Cancel My Subscription?
Any previously created scene file or render, made while you were an active Plus member, is still available for you to use, alter, and re-render. However, you cannot use those assets in any new scene files. If you choose to cancel your Plus Subscription, you will lose your C4D HUB license and ability to use any assets or plugins in any new projects. So if you want to continue to use the Materials/Downloads, you'll want to ensure your Subscription stays Active.
- You will lose access to all Materials, Plugins, Assets and Training available in Plus
- You will lose access to the Plus Library and forgo your C4D HUB license to use any new Materials or Assets in new projects.
Do I Need to Purchase A Different Plus Subscription for Each DCC?
No, Plus is compatible with all major 3D software – all in one subscription! For ease of use, we’ve created material importers specifically for C4D, Blender, Houdini, and Unreal Engine. For other software, please download any and all assets from our Online Library. Our textures are industry standard PBR, our HDRIs are also standard EXR files, and our models are standard FBX files. All of our assets will work anywhere PBR, EXR and FBX files are supported.
Can I Buy Individual Plugins or Perpetual Licenses?
Greyscalegorilla plugins for Cinema 4D are only available through an active Plus subscription. And as of March 2021, we no longer offer perpetual licenses for plugins, materials and assets. Why? Good question! Our focus is on providing you with constant updates and cutting-edge tools to keep your work miles ahead of the curve, and we can do that quickly and efficiently through our subscription library.
Can I Install the Cinema 4D HUB On More Than One Computer?
With an active Subscription, the Plus HUB does not have a limit to the number of computers it can be installed on. However, you are limited to the the number of active sessions by a dual login.
Dual Login: Two logins are included with every C4D HUB license. With dual logins, there’s no more releasing your license at work then signing in and restarting at home or on your laptop. Confidently leave one workstation and pick up where you left off on another.
Please note, dual logins are intended to be used by one single individual user, as per our
Terms of Use
.
What If I Want To Have Multiple Users Under One Customer Account?
If you're looking for multiple C4D HUB licenses or users for one Customer Account, sounds like you should check out our
Greyscalegorilla Teams Page. With teams, you can place multiple HUB licenses (3 or more) under a single login, or manage multiple users through our Teams admin panel.
Render Farm Licensing
The plugins run without any licensing requirement for Command Line or Team rendering. However, we require that networks with five or more render clients have an Annual Plus Subscription. This means that Monthly Subscriptions may use up to five render nodes at once.
With a single Annual Plus or Teams Subscription, you can run an unlimited number of render nodes. This means farms can use a single account to download all of our assets and plugins to be used on the entire farm.
What are Your Terms of Use & Guarantee for Greyscalegorilla Products?
Learn more about our Terms of Use and Guarantee.
